API and developers
A documented REST API (OpenAPI), API keys, JSON responses with sources and real-time streaming.
Tools and agents
Assistants that take action, not just answer
Connect your services via MCP, webhooks or REST APIs: the assistant queries your systems, triggers actions and hands the conversation over to the right person.
MCP serversWebhooksAPIWorkflows
MCPMCP server — product catalog3 tools selected
APIRequest trackingGET /requests/{number} · parameter supplied by the model
WebhookCreate a ticketPOST · 10 s timeout
Sensitive parameters are set by the administrator, never by the model.
The problem
Why it matters
Many questions call for live data, such as a case status, a stock level or opening hours, that is not in any document.
An agent must be able to call your services in a controlled way: which tools, which parameters, which limits.
In practice
- Declare the toolRemote MCP server, HTTP webhook, or REST API call described parameter by parameter.
- Attach it to an assistantEach assistant can only access the tools selected for it.
- Let the agent decideThe model picks the relevant tool, provides the allowed parameters and incorporates the result into its answer.
Capabilities
What you can do
Each capability is shown with its actual availability.
- Remote MCP server clientModel Context Protocol, Streamable HTTP transport, tool selection.Pro license
- Webhook toolsURL, method, headers, timeout, parameter schema.Pro license
- Declarative REST API toolsPath, query, header or body parameters, fixed by the administrator or left to the model; limited response size.Pro license
- Escalation to a humanContact form offered to the user, or live takeover by an agent.Available
- Structured data exportDownloadable tables generated by the assistant.Available
- Assistant treesVisual canvas and handoff of a conversation to a specialized assistant (up to 3 handoffs).Pro license
- Downloadable n8n workflow templateTo connect EasyRag to your n8n automations.Requires setup
- EasyRag exposed as an MCP serverNot available: EasyRag consumes MCP tools but does not publish any.Not available
Benefits
What you gain
Up-to-date answers
The assistant checks the data at the source when the question is asked.
Fine-grained control
Sensitive parameters are set by the administrator, never left to the model.
Open standards
MCP and HTTP: your tools remain reusable by other applications.
Requirements and limitations
Related features
Document workflows
Synchronize folders, FTP/SFTP servers and websites, have changes approved and publish knowledge base versions on a schedule.
AI assistants
One assistant per need: role, tone, knowledge, tools and publishing rules, configured from a single interface and versioned.
Next step
What is native, configurable or requires development.